Manage technology projects from requirements analysis to solution delivery by preparing Business Requirements Documents and applying Business Process Modeling to ensure process clarity. Deliver advanced data analysis using Power BI, building interactive dashboards and decision-support reports. Develop test plans and support User Acceptance Testing to ensure system alignment with client needs, while also providing change management strategies and training materials to drive adoption of new solutions.

Redesigned a KPI dashboard in collaboration with external developers to provide clear, interactive visualization of performance indicators, including trend analysis and average achievement calculations. Implemented Row-Level Security to ensure data access by department, enhancing decision-making efficiency and delivering precise, role-specific insights.

Developed an automated process for receiving manpower requests and visualized them through a Power BI dashboard to streamline performance monitoring. Designed a comprehensive survey to evaluate operational efficiency and analyzed the results to support quality improvements during the Hajj season 1445H.

Contributed to improving internal processes through comprehensive reviews and the implementation of technological solutions that enhanced efficiency. Collaborated with various departments to adopt digital systems that streamlined workflows and accelerated execution. Also developed proactive contingency plans to address potential challenges and ensure smooth implementation.

Supervised the Training and Orientation Unit and implemented programs for productive families. Developed a dynamic Excel dashboard to monitor progress for data on over 1,000 families, enhancing reporting accuracy and efficiency. Also designed training templates to standardize materials and improve the learning experience.

Analyzed and enhanced the hospital information system (HIS) by gathering requirements and implementing improvements in critical modules such as the blood bank, emergency, and outpatient departments. Led key projects including telemedicine during the COVID-19 pandemic and the automation of operating room and dietary processes, significantly improving medical service efficiency. Also participated in a knowledge transfer project with Arkin Software in India to sustain system development.

Combined technical supervision with procurement support by managing the company’s network across seven branches and coordinating with international suppliers. Improved archiving systems and developed dynamic Excel forms that enhanced purchasing accuracy and speed. Also collaborated in restructuring the network and creating technical diagrams to strengthen infrastructure stability.

Taught computer science to high school students and delivered introductory lectures to first-year university students, simplifying technical concepts and building a solid knowledge foundation at the early stages of their academic journey.

Contributed to the development of an Enterprise Resource Planning (ERP) system using VB.Net and SQL Server within a specialized team. Also developed customized applications tailored to client needs, enhancing practical experience in system programming and database management.